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Exactly
how does the process work?
Answer: Go to the 'ordering page, select the
service and level appropriate to your needs, and provide your contact
and payment information. When your purchase order has been processed
(usually in about 30 seconds) you will receive an automated response
from the website. You will receive a telephone call from your assigned
writer.
Is there any limit
to the number of drafts?
Answer: No, we want our clients to feel absolutely
comfortable that they are sending out their very best resume or
CV.
Will you interview
me at home on on the weekends?
Answer: Of course. We interview clients at
home, during weekends, and even early in the morning as we know
that many of our clients are currently working and cannot be available
for an interview during working hours.
How many pages
will the new resume or CV be?
Answer: We do not charge by the page as some
of the resume writing firms do - we believe that some clients are
better represented by a single page resume while others are better
represented by a two page resume. Except in the case of CVs, we
seldom write documents exceeding two pages - unless longer document
is in the best interest of the client or done for effect.
Do we guarantee
you will get a job?
Answer: No, but we do guarantee you will get
interviews and if the resume or CV we write for you does not produce
interviews you can consider it our fault, not yours. We will gladly
rewrite the document, without delay or charge to you, until it does
produce interviews for you.
What about confidentiality?
Answer: We value the confidentiality of our
file information above all else. Even your mother could not get
information from us and we never, ever, discuss your information
with anyone without first getting your written consent. E-mail addresses
and telephone numbers are NEVER released, sold, bartered, traded,
or otherwise compromised - you have our word on that.
Do you use templates?
Answer: Absolutely not, every resume or CV
we write is a new and unique resume with a completely new look,
we never use cookie-cutter templates.
What
about power and scanable words?
Answer: Every new resume and CV is written
using power words that have been proven successful in generating
interviews, with words that score high by scanning programs, and
each new resume/CV is formatted in a style that will make you stand
out from the crowd.
Can I make changes
to the final documents?
Answer: Purchase
from us and you will get your new resume/CV (and cover letter, if
ordered) in MSWord format (so you can make changes) and in
ASCII (Text) format (so you can post your resume to job boards
for easy electronic scanning). These formats are called the
Presentation and the Internet/Scannable formats and are provided
without extra charge - something you will not get from most resume
companies where you often pay an extra $100 or more just for the
ASCII (Scannable) format. For a complete and successful search you
need your resume in these formats.
In other
words, when we have completed our assignment, you will have your
resume or CV in all versions currently necessary for a successful
search. You can immediately respond to any posted opportunity and
you will have the ability to make changes to the documents so that
you can respond to the particular needs of any employer.
Are the costs
I pay tax deductible?
Answer: While we suggest
that you consult a tax professional, in the United States it may
be possible to deduct most job-seeking expenses on your income tax
return, even if you are presently employed.
Is it safe to
buy on-line?
Answer: Yes, your transaction
is protected by powerful Secure Sockets Layer (SSL) encryption technology
and Private Communication Technology (PCT) security standards, the
highest encryption technology permitted in the United States. SSL
encrypts your credit card number, name, address, and telephone number
before they travel over the Internet. This makes doing business
over the Internet as secure as purchasing by telephone. SSL safe
connection and secure transaction technology effectively protects
all customers who transmit their credit card numbers online.
Do I have to send
my credit card information over the Internet?
Answer: No. If you feel
uncomfortable transmitting your credit card information over the
Internet, even with our state-of-the-art encryption system, just
call us at 1 (888) 632-9050 and talk to us and we will process your
information manually.
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